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Guidelines for Evaluating Web Sites

Introduction

Before submitting web sites, consult the following criteria (Hughes, 1977, Hughes and Whaley, 1999, Grassian, 1997, and Criteria for Assessing the Quality of Health Information on the Internet - Policy Paper, 2000).

These criteria are explained below.

Author’s Qualifications

  • What does the site tell you about the authors and their education?
  • How much experience does the web site author have?
  • What information does the site give about the author’s certification and/or licensing?
  • What is the authority or expertise of the person who created the site?
  • What motivated the author to establish the site?
  • What biases by the author are evident?
  • Is author contact information provided?

Associations

  • What is the expertise of the sponsoring organization?
  • Is the type of organization stated (educational, professional, clinical, etc.)?
  • Is this organization the type you would consult in professional practice?
  • Does this site link to the sponsoring organization’s site?

Content and Validity of Information

  • Why was the Web Page made and what are its contents?
  • Is the site's purpose to market products and services or to disseminate valid information?
  • What does the site say about the source(s) of information?
  • Is contact information given in case you want to check the source?
  • How easy is it to obtain the source of each document?
  • How current, accurate, and complete is the information?
  • How often is the web site updated?
  • Is the site peer reviewed; if so, what is the process of that review?
  • Is an appropriate discomplaimer included?

Delivery and Disclosure of Information

  • To what degree is interaction provided? For example, can users provide feedback, and is there a way to exchange information among users?
  • Are the objectives of the site clearly stated?
  • Does the content of the site and its activities fit into the objectives?
  • Are you given clear directions about how to retrieve information?
  • Is the information appropriate for the target audience?
  • If the site collects information, does it disclose its purpose for gathering it?

Usability of Site

  • How effortlessly can you get to the site?
  • To what degree is the site user friendly?
  • How easily can you find your way within the site?
  • How logical is the organization of the site?
  • Is there a search engine within the site?
  • How easily can you execute searches in the site and obtain the information you want?

Links within the Site

  • How easily can you navigate to and from links within the site?
  • Are those links current and reliable? Are there references to sites which have moved?
  • How complete and accurate are the links?
  • What are the conditions for link selection?
  • How appropriate are the links within the site?
  • How does the author evaluate the links provided?

References

  • Criteria for Assessing the Quality of Health Information on the
    Internet - Policy Paper. (December 6, 2000). Mitretek Systems. Retrieved February 5, 2004 from the World Wide Web: http://hitiweb.mitretek.org/docs/policy.html
  • Grassian, Esther. Thinking Critically about World Wide Web Resources. (September 6, 2000). UCLA College Library. Regents of the University of California. Retrieved February 5, 2004 from the World Wide Web: http://www.library.ucla.edu/libraries/college/help/critical/
  • Hughes, Robert, Jr. A Guide to Evaluating the Quality of Human Development & Family Life Web Sites. (March 7, 1997). Human Development & Family Life. Ohio State University Extension. Retrieved August 15, 2000 from the World Wide Web: http://www.hec.ohio-state.edu/famlife/technol/guide/standard.htm
  • Hughes, Robert, Jr., Whaley, Kimberlee. Evaluating Web Sites. National Council on Family Relations 61st Annual Conference. (November 10-15, 1999). Hyatt Regency Hotel. Irvine, California.

 


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