Graduating student - There are several steps that you must take in order to remove the OUHSC security suite and encryption from your computer.
These steps are required to remove HSC management of your computer and return it back to your full control. The continued presence of the HSC security suite on your computer after graduation could result in service interruption, system configuration conflicts, and a loss of access to your data.
To complete decryption and software removal from your computer, each of the following steps must be performed in order.
1. Apply for graduation with the Office of Admissions & Records. Information Technology will verify this prior to the decryption and software removal process.
2. After you have applied for graduation, OKC/Lawton students-complete an online form available at http://itservices.ouhsc.edu (select the Service Catalog link, and look for HSC Student Encryption Removal Request in the Network Services section- bullet below).
Tulsa students- complete an online form available at http://itservices.ou.edu/tulsa (look for HSC Student Encryption Removal Request in the Student Technology Encryption section – bullet below).
- This form requires you to read, accept, and comply with several PHI and sensitive data requirements from the University. Read this carefully and complete the required steps before submitting the form. If you cannot comply with the requirements, wait and only complete the form at which time you can comply.
4A. OKC/LAWTON Students: The IT Service Desk will begin a remote decryption procedure and contact you by email with specific instructions on how to ensure your computer has received the decryption task and on how to verify that your computer has been decrypted.
4B. Tulsa Students: After registering, please contact the IT Service Desk 918-660-3550 to set up an appointment to drop off your computer.
5. OKC/LAWTON Students: Once decryption is complete, IT Service Desk staff must remove the security software from your computer. This can be completed at any time after your computer has been decrypted by scheduling a 30-minute while-you-wait appointment with the IT Service Desk (link will be provided in the email notification you receive from your request when decryption has been started). Please read and follow instructions from the IT Service Desk closely.
OKC/LAWTON Students: If at any time in the process you need assistance, the IT Service Desk has offered to prioritize any graduation/decryption-related issue. You may contact them in the David L. Boren Student Union, at firstname.lastname@example.org, or by calling 405.271.2203.
If you have any questions or need
help please contact the IT Service Desk 918-660-3550.