Technology Support

The University strongly recommends the purchase of a new laptop computer, if possible, or the use of an existing computer no more than 1-2 years old in order to have the best possible experience with the required security tools and your academic, clinical, or research activities. Please check with HSC Office of Financial Aid about the applicability of available financial aid funds for a computer purchase.  It is your responsibility to ensure that your laptop is compatible with the required security tools in order to participate in your program’s curriculum.

Microsoft Office is available for free at https://portal.office.com
 

The following laptop specifications are strongly recommended by OUHSC Information Technology:

QUESTIONS? Please contact the IT Service Desk at 405.271.2203 (888.435.7486) or servicedesk@ouhsc.edu with questions or requests for additional information.

Brightspace by D2L is the official learning management system of the University of Oklahoma Health Sciences Center (HSC) and Tulsa HSC campuses. 

Brightspace provides instructors with the ability to distribute course information, accept assignments digitally, communicate, and have assessments and provide feedback to students.  Students gain access to Brightspace courses by official Peoplesoft enrollment. 

Log on at https://learn.ouhsc.edu

Explore the links in the menu to the left to learn more.

**HIPPA, PHI Warning**

• NOTE:  Do not store any PHI related content in our D2L system. While D2L adheres to the strictest standards for keeping information private, there is no such thing as perfect security and D2L cannot guarantee or warrant the security of any data that is received and stored in D2L's Cloud.

Support

For course related questions, please contact your instructor. 

For technical issues with D2L, please contact your instructor and submit an IT Service Request. You may also email Nursing-AcademicTechnology@ouhsc.edu. 

LockDown Browser is a locked browser for use with quizzes in Brightspace. It prevents you from printing, copying, going to another URL, or accessing otherapplications during an assessment. If a Brightspace quizrequires that LockDown Browser be used, you will notbe able to take the quiz with a standard web browser.

LockDown Browser should only be used for taking Brightspace quizzes. It should not be used in other areas of Brightspace.

Students enrolled in HSC programs, please go to Brightspace by D2L https://learn.ouhsc.edu/ to download and install Respondus LDB to use in your quizzes.  

The download link is available under the Assessments menu in most of your courses.  Alternatively, once you log into Brightspace, click on the red navigation bar menu Brightspace Help > LockDown Browser Installer.  

How to take a quiz with LockDown Browser in Brightspace by D2L:

You must first go to your Brightspace course and start your quiz taking process there.  After clicking on a quiz to enter, a “Launch LockDown Browser” button will appear at the bottom of the page. This is where you will then start LockDown Browser.

After the initial download and installation of the software, LockDown Browser is only ever launched from within a Brightspace by D2L quiz. If you start the LockDown Browser app BEFORE you start your quiz process, you will end up back on this page.

Click Here for the Student Quick Start Guide

Respondus Tecnical Support:

1. Respondus Support is available here: https://support.respondus.com/hc/en-us
2. A support ticket to Respondus can be submitted here.
3. Respondus Email Support is available through support@respondus.com.

Please note that while OU IT can provide general support regarding setting up Respondus, questions beyond the initial technical setup of Respondus should be handled by Respondus Support directly.

For more information about Respondus, please visit this article.

For course related questions, please contact your instructor. 

For technical issues with D2L, please contact your instructor and submit an IT Service Request. You may also email Nursing-AcademicTechnology@ouhsc.edu. 

Virtual Desktop Interface or VDI, delivers a web-based desktop running Windows. This solution allows you to connect securely to the OUHSC network in an encrypted environment. VDI comes with the entire Microsoft Office Suite and Adobe Reader fully loaded and ready to use. To request access to VDI, click here. 

• Phone: 405-271-2203
• E-Mail: servicedesk@ouhsc.edu
• Hours: Monday - Friday 8AM - 5PM
• Submit a Ticket
• IT Student Services

Manage your Account

• Unlock your Account
• Reset your Password

Student Printing

• Papercut Login
• Papercut FAQ